PAL Aerospace has built its reputation on decades of excellence in offshore surveillance, backed by the Department of Fisheries and Oceans (DFO) contract since 1990. This year marked the historic award for the new contract for our team, providing DFO with continued surveillance services utilizing a fleet of Beechcraft King Air B200 and Dash 8-100 series aircraft. PAL Aerospace is currently looking for a Technical Support Specialist to join the team in St. John’s, NL supporting the Airborne Maritime Surveillance Division (AMSD).  

 

Duties and Responsibilities:

  • Assist in the writing of final user, system, and program documentation in order to facilitate system use and future modifications

  • Test and debug computer programs in order to ensure application operates correctly and meets user requirements 

  • Maintain existing systems and respond to problems in order to ensure programs remain effective

  • Sensor Equipment Documentation, Configuration, Troubleshooting and Testing (FLIR, RADAR, SATCOM, AIS)

  • Inspection, Processing and Q/A of all digital multimedia and related equipment

  • Act as a liaison between AMSD flight crew and Help Desk to ensure timely resolution of technical issues within the division relating to flight operations.

  • Installation, Configuration and Support of:

    • System Server and Client Hardware

    • Aircraft Mission System Hardware and Software

    • Various client software applications used throughout the organization

  • Participate in Sensor Operator training to be able to troubleshoot and operate sensor equipment such as airborne maritime radar on a casual/as required basis

  • Flexibility to support local systems and applications as well as travel for system implementation and support

  • Other duties as assigned

 

Qualifications:

  • Diploma Computer Science or related field with relevant experience

  • Minimum 2 years’ experience troubleshooting complex systems

  • Must have experience troubleshooting with SQL 2008 and above databases

  • Experience using networking and Windows Operating systems

  • Must be able to work in a fast-paced, dynamic team environment

  • Strong interpersonal skills and ability to effectively communicate

  • Experience with Photoshop and photo editing would be considered an asset

  • Must be able to obtain the required security


 

PAL is an Equal Opportunity Employer. Only those candidates selected for an interview will be contacted.

 
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