PAL Aerospace has built its reputation on decades of excellence in offshore surveillance, backed by the Department of Fisheries and Oceans (DFO) contract since 1990. This year marked the historic award for the new contract for our team, providing DFO with continued surveillance services utilizing a fleet of Beechcraft King Air B200 and Dash 8-100 series aircraft. PAL Aerospace is currently looking for a Technical Support Specialist to join the team in St. John’s, NL supporting the Airborne Maritime Surveillance Division (AMSD).
Duties and Responsibilities:
Assist in the writing of final user, system, and program documentation in order to facilitate system use and future modifications
Test and debug computer programs in order to ensure application operates correctly and meets user requirements
Maintain existing systems and respond to problems in order to ensure programs remain effective
Sensor Equipment Documentation, Configuration, Troubleshooting and Testing (FLIR, RADAR, SATCOM, AIS)
Inspection, Processing and Q/A of all digital multimedia and related equipment
Act as a liaison between AMSD flight crew and Help Desk to ensure timely resolution of technical issues within the division relating to flight operations.
Installation, Configuration and Support of:
System Server and Client Hardware
Aircraft Mission System Hardware and Software
Various client software applications used throughout the organization
Participate in Sensor Operator training to be able to troubleshoot and operate sensor equipment such as airborne maritime radar on a casual/as required basis
Flexibility to support local systems and applications as well as travel for system implementation and support
Other duties as assigned
Diploma Computer Science or related field with relevant experience
Minimum 2 years’ experience troubleshooting complex systems
Must have experience troubleshooting with SQL 2008 and above databases
Experience using networking and Windows Operating systems
Must be able to work in a fast-paced, dynamic team environment
Strong interpersonal skills and ability to effectively communicate
Experience with Photoshop and photo editing would be considered an asset
Must be able to obtain the required security
PAL is an Equal Opportunity Employer. Only those candidates selected for an interview will be contacted.